About Silk Road Express
Your Personal Shipping Partner in Jerusalem
We’re committed to being more than just a shipping service—we’re your strategic partner. By combining cutting-edge technology with old-fashioned customer care, we ensure your logistics experience is smooth, efficient, and completely stress-free.
Our Mission
At Silk Road Express, we simplify global logistics for Israelis, tourists, and businesses in Jerusalem. We provide reliable, personalized shipping solutions that bridge Israel with the rest of the world, transforming the complexity of international shipping into a seamless, worry-free experience.
Our Story
Born from our own frustrations with unreliable international shipping and the challenges of online shopping from abroad, Silk Road Express was founded on a simple principle: global shipping should be accessible, transparent, and dependable for everyone in Israel. By forging strategic partnerships with industry leaders like DHL and UPS, we’ve built a network that combines global reach with the personal service of a local Jerusalem business.
Our Core Values
Reliability
We deliver on our promises. Our tracking systems provide real-time updates, and our dedicated team ensures your goods arrive on time, every time. You can count on us for your most important shipments.
Trust & Transparency
Clear communication, honest pricing, and complete visibility. We build long-term relationships through transparency in our processes and pricing, with no hidden fees or surprises.
Personalized Support
Real human support from logistics experts who care about your success. Unlike automated systems, our dedicated team provides personalized solutions tailored to your specific shipping needs.
We’re Here For You
We aren’t a faceless corporation or a complicated call center. We’re your neighbors, based right here in Jerusalem. We are logistics experts who are passionate about providing real, human support. When you call or visit Silk Road Express, you get a dedicated expert who understands your needs and is empowered to help you immediately.
Ready to Simplify Your Shipping?
Contact us today to discuss your shipping needs and discover how Silk Road Express can streamline your global and local logistics.
Get A Free Shipping Quote